John Perri, Founder & CEOEnterprise mobility has evolved from a nice-to-have novelty to a must have business driver. Mobile devices were once the privilege of only the topnotch managerial executives. Today, many employees perform a sizeable amount of work-related tasks through their smart phones and other mobile devices. Gartner predicts that by 2020, mobile employees will likely make up 72 percent of the American workforce. “Managing the different facets of enterprise mobility is a real challenge for CIO’s and other executives responsible for mobility,” remarks John Perri, Founder and CEO, Comview. “Without the time, resources and expertise to effectively manage telecommunications expenses, companies can easily lose track of what they have and what they are paying for.” Growing data usage, shifting rate plans and the mix of BYOD and corporate-liable devices only complicates matters. Comview helps companies successfully address such challenges with fewer internal resources through integrated mobility management, Telecom Expense Management (TEM), and call accounting software and services.
Controlling and optimizing telecom expenses and usage is an absolute necessity for enterprises looking to streamline their processes and reduce hard and soft costs. Comview provides software and expert managed services to save organizations time, effort and money throughout the communications lifecycle including expense management, audit/optimization, procurement, user support and asset management. The integrated solution consolidates all fixed and mobile telecom data into a single repository, with cloud-based reporting tools to provide a complete picture of all the inventory, usage and expenses incurred globally, without the need to switch between multiple systems and portals.
“Our software brings greater visibility and business intelligence across all telecom and mobility assets, enabling organizations to have the upper hand in forecasting expenses, adhering to polices and managing risks,” states Mr. Perri. Comview constantly analyzes incoming carrier data for anomalies, billing errors and contract compliance. “We take responsibility for carrier disputes to correct errors and obtain refunds or credits so that clients can focus on core business,” Perri added.
In one instance, a prominent multi-billion dollar medical device manufacturer was facing a challenge in managing their 3000+ geographically dispersed wireless devices.
Our software brings greater visibility and business intelligence across all telecom and mobility assets
The client did not have a clear account of their mobile expenses and usage. With Comview’s help, the manufacturer was able to accurately track and manage usage across their organization, optimize their spend, and cut their growing mobile cost by nearly $½ million in the very first year. “Our partnership with the client has spanned nearly a decade with total savings exceeding $7 million and growing,” says Perri. For optimum customer benefit, Comview firmly believes in employing a partnering approach for their clients.
Owing to their flexible and extensible architecture, Comview was the first in the market to integrate its wireless management portal bi-directionally with AirWatch’s Enterprise Mobility Management (EMM) platform. As an outcome of this enhancement, enterprises can now effectively manage all of their mobile devices, expenses, and security from a single web interface. Comview also supports one-way integration with most other Mobile Device Management (MDM) platforms.
Additionally, Comview offers a full range of vendor-neutral, strategic sourcing services from Request for Proposal (RFP) to carrier contract negotiations and current state analysis to ensure that their clients have the best-negotiated deals.
Moving forward, the company plans on expanding their mobility management system with a mobile application to minimize roaming charges. Furthermore, Comview expects to enhance its integration with MobileIron, and further expand its cloud and IoT management capabilities. “By staying true to our ‘customer for life’ philosophy, and providing the best managed services and integrated software experience with savings guarantees, Comview will continue to unlock the hidden value in business communications for years ahead,” ends Perri.