Dave Stevens, President & CEOEnterprise mobility is rapidly changing with more Smartphone and tablet applications becoming available to address business productivity needs. As investments in wireless technology grow, companies of all sizes are challenged with an increasing need for solutions to monitor and control rising wireless expenses. MobilSense, based in Agoura Hills, CA, began offering Mobile Expense Management (MEM) solutions in 2002 and is the longest-serving independent MEM vendor in the market. “Our longevity and singular focus on Mobile Expense Management has made MobilSense the most automated, cost-effective and flexible solution available today,” says Dave Stevens, President and CEO of MobilSense.
There is a large portion of this marketplace that is underserved by the current vendors because their outsourced-focused delivery models place a high dependency on personnel versus technology thereby rendering them only affordable to larger companies. Most mid-market companies are unable to afford services-led solutions which are also not configured to allow companies to retain and optimize in-house staff. Typically smaller companies desire to empower not necessarily replace their resources since they may wear multiple hats. “Most tasks associated with Mobile Expense Management can be automated to a high degree which in turn drives down the pricing thus making the end solution more accessible to the mid-market,” says Stevens.
In keeping automation at the forefront of delivering effective mobile expense management, MobilSense is able to offer a series of solution options ranging from the industry’s first Do-It-Yourself (DIY) capabilities to full outsourcing services. Through their newest offering, MobilSentryDIYTM, MobilSense enables mid-market companies to perform all essential management functions in-house, including uploading invoices, performing comprehensive analytics and reporting, generating significant savings recommendations, as well as highlighting users that are consistently higher in cost and usage. “By masking highly complex optimization algorithms behind intuitive graphic displays an end user doesn’t have to be a telecom expert to benefit from the power of MobilSentryTM,” says Stevens.
With no contract requirement and pricing based entirely on a positive return on investment, customer only purchase the output and capability of MobilSentryDIYTM month-to-month after uploading and viewing the projected savings opportunities identified by the application
In addition to its revolutionary self-service design, MobilSentryDIYTM introduces a groundbreaking pricing model. “With no contract requirement and pricing based entirely on a positive return on investment, customer only purchase the output and capability of MobilSentryDIYTM month-to-month after uploading and viewing the projected savings opportunities identified by the application,” remarks Stevens.
A company recently uploaded three months of invoices that contained a modest number of 130 devices. With no particular wireless in-house expertise and an absence of attention from their carrier, their invoices were running at $6,700/month. With their monthly fees relatively flat and consistently around $50/device, this company assumed they were effectively managing their mobile devices. In a matter of minutes, the MobilSentryDIYTM algorithms identified a savings opportunity of $3,600/month or a little over 50 percent in savings.
The company’s technology automation methodology and its ability to go to lengths to remove the tedious, less strategic tasks and leave the oversight tasks with the customers are some of the key differentiating factors that set it apart from its competitors. “In some cases our solution allows in house resource to perform their job with as little as ten percent of their prior efforts all while continuing to uncover hidden savings opportunities,” says Stevens. Moving ahead, MobilSense will continue to emphasize the use of automation and powerful graphics as a way to keep costs low and to respond to the needs of more and more mid-market companies.