Information Security and Governance Will Be Key For Cloud-Based and Mobility Opportunities
Challenges in technology to meet enterprise needs in 2014
The demand for technology continues to accelerate. Today, people see immediate value in what technology can do for them and they expect immediate results. Keeping up with this demand, integrating technology solutions into the environment, managing and controlling the data while strengthening our governance and compliance and keeping our costs low–that is our challenge. Customer expectations, Lines Of Business (LOB), and regulators have converged to require a more integrated approach to everything we do. The regulatory environment has become more challenging as agencies look for technology to play an increasing role in risk mitigation and ensuring compliance.
Solutions that would make my job easier
Information security and overall governance are on top of mind for all CIOs in today’s banking industry. Those who would do us harm have moved from stealing checks to becoming highly sophisticated technology infiltrators. They are stealing money and they are stealing our data and then selling it, creating more crime. All of this presents huge reputational risk to the institution.
Trends impacting enterprise business environment
Two trends are cloud-based technologies and mobility. The cloud brings promises of reducing the cost structure through flexibility and scalability, and improving time-to-market for products and services. Mobility continues to take center stage. Mobile devices are proliferating among our customers, and expectations are rapidly expanding in using them to conduct their banking transactions. And, workplace mobility–will contribute to greater flexibility and productivity for our employees. Information security and governance will play an important role as these trends continue.
"We can no longer distinguish between technology and the business because they have become so harmonious"
Changing Role of CIOs
We can no longer distinguish between technology and the business because they have become so harmonious. This has created a higher level of expectation for functionality and speed to market, and it makes us an integral part of the business rather than a team in the background creating solutions in a reactive way. Clearly, the pace has changed. The role has evolved from developing code and running computers behind the scenes to moving out into the businesses to better understand why and how business operates and to collaborate with them. It’s similar to a physician who is truly an expert in his or her field but is limited by his or her lack of bedside manner and, therefore, not very effective.
Lessons learned and advice to fellow CIOs
Communication skills are essential. It’s also important for leaders to understand the value of their teams and help them to understand the businesses they are enabling. It’s important that we invest in the development of our teams as we continue to evolve the critical role all of us play in the growth and profitability of the enterprise. While we have been talking about technology, we have to remember that success or failure hinges on the skills and expertise of the people involved. We must support them and never lose sight of this critical dimension.
Building a Business Case for the CIO's Digital Initiatives
Automation is Coming to a Workplace Near You- How will Your Business Maximize Its Potential?
By Tom Farrah, CIO & SVP, Dr Pepper Snapple Group
By George Evans, CIO, Singing River Health System
By John Kamin, EVP and CIO, Old National Bancorp
By Phil Jordan, CIO, Telefonica
By Elliot Garbus, VP-IoT Solutions Group & GM-Automotive...
By Dennis Hodges, CIO, Inteva Products
By Bill Krivoshik, SVP & CIO, Time Warner Inc.
By Gregory Morrison, SVP & CIO, Cox Enterprises
By Alberto Ruocco, CIO, American Electric Power
By Sam Lamonica, CIO & VP Information Systems, Rosendin...
By Sven Gerjets, SVP-IT, DIRECTV
By Marie Blake, EVP & CCO, BankUnited
By Lowell Gilvin, Chief Process Officer, Jabil
By Walter Carvalho, VP & Corporate CIO, Carnival Corporation
By Mary Alice Annecharico, SVP & CIO, Henry Ford Health System
By Bernd Schlotter, President of Services, Unify
By Bob Fecteau, CIO, SAIC
By Jason Alan Snyder, CTO, Momentum Worldwide
By Jim Whitehurst, CEO, Red Hat
By Marc Jones, Distinguished Engineer, IBM Cloud Infrastructure