DataXoom: Proprietary Mobility Implementation Platform Serves the Needs of Large Enterprises

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Chris Hill, Founder, and CEO
Although the wireless cellular networking market has made rapid strides over the years, most of its progress has been around the consumer market rather than the business realm. This is because mobile carriers follow a growth model favoring the consumer segment that accounts for 80 percent of the total market share. So, more often than not, enterprises have to work with mobile data programs that are primarily designed for personal users. What businesses need is a seamless, multi-carrier platform complete with management and reporting tools, simplified pricing and billing, as well as superior support.

The mobility solution must work across multiple carrier networks, and support the various mobile devices and applications that companies use for managing everything from field services to their supply chain inventory. This need spurred the inception of a multi-billion dollar industry dedicated to solving the complexities enterprises face when purchasing and managing wireless services. A pioneer in the space, DataXoom offers a platform specifically designed to meet and exceed the mobile data needs of enterprises. Similar to a mobile virtual network operator (MVNO), DataXoom makes connecting to the largest, fastest, and most reliable networks in the U.S. more cost- effective and easier. DataXoom is the first to contract with the carriers to support what they call “purpose-built” solutions. In the enterprise market, purpose-built means an LTE-based solution having many mobility partners that are required to solve a mission critical business problem. Purpose-built roll-outs are usually complex and rely on what DataXoom calls the Mobility Eco-system. The mobility ecosystem includes several critical mobility partners including OEM’s, carriers, MDM’s, EMM’s, ISV’s, VAR’s, and resellers. Purpose-built deployments have such complexities that the basic LTE component is really just a commodity. This is where DataXoom’s platform plays the key role within the mobility ecosystem.

DataXoom has developed a carrier-grade billing, rating, and provisioning platform that enable the management of an enterprise’s mobility ecosystem with ease. Through a single online interface, businesses can manage users across multiple wireless networks and services into one single, simplified experience. “Our carrier partnerships and proprietary platform give our clients access to mobile data services whenever they need it and for as long as they need it,” says Chris Hill, founder and CEO of DataXoom. The company’s strong ecosystem of strategic partners ensures its customers have access to everything they need.
DataXoom is building direct API integration so that its platform can seamlessly become a part of a client’s existing systems. Clients can then manage multiple mobile devices, pool data across all users, set data thresholds, and receive a consolidated monthly bill without exiting their current IT environment. DataXoom continues to leverage its proprietary platform by adding several integration partners, including VMWare, ServiceNow, SOTI, MobileIron, Cradlepoint, and SFDC. Hill explains that since enterprises typically have to manage several systems for a multitude of operations, simply adding another solution on top of that would needlessly lead to another layer of complexity. This is why DataXoom’s goal is to become “almost invisible” while continuing to provide value.

In addition to its enterprise mobility integration platform, DataXoom provides straightforward and business-friendly mobile data plans. This is possible because DataXoom purchases bulk access to network services at wholesale rates from network carriers at a lower cost. Then, DataXoom offers flexible pricing options that include pay-as-you-go plans, and gigabyte and terabyte plans that can be customized for specific business needs. “You receive the exact network experience as you would when dealing with the carrier directly with the added benefit of lower costs and scalability,” adds Hill. And, it also helps the carriers as they can maintain higher margins as a majority of their costs related to advertising and subsidizing cell phone prices are no longer required.

Due to simple yet effective mobility solutions, DataXoom has become a provider of choice for many organizations across the U.S. In one instance, DataXoom helped a trucking company—with 5,500 trucks—stay connected on the road. DataXoom worked closely with the client to map out custom rate structures for their LTE services, while enabling the customer to manage their LTE connectivity and mobile device management services from within their existing CRM. The company travels across North America, so carrier flexibility and managing multiple mobility eco-system partners was a basic requirement. The DataXoom platform streamlined managing data usage, billing and reporting while supporting the ongoing management of the deployment.

DataXoom has been honored again by AT&T, winning the 2019 Strategic Product Award for Mobility Corporate Responsible Users. Time and again, DataXoom has proven successful in providing value to its clients who demand business-centric mobile data solutions across multiple partners but refuse to compromise on network coverage. Driven by this conviction, DataXoom shall continue to steer ahead of the competition and deliver innovative mobility solutions.

Company
DataXoom

Headquarters
Boston, MA

Management
Chris Hill, Founder, and CEO

Description
DataXoom offers the first platform specifically designed to meet and exceed the mobile data needs of enterprises. Similar to a mobile virtual network operator (MVNO), DataXoom makes connecting to the largest, fastest, and most reliable networks in the U.S. more cost-effective and easier. DataXoom has developed a carrier-grade billing, rating, and provisioning platform that enable the management of an enterprise’s mobility ecosystem with ease. Through a single online interface, businesses can manage users across multiple wireless networks and convert multiple bills into a single, simplified one

DataXoom